Shipping policy
We’re excited to deliver your order! Here’s everything you need to know about shipping:
Processing Times:
- Orders are processed within 2-5 business days after payment is received.
- You’ll receive an email notification with tracking information once your order is shipped.
Shipping Times:
- Domestic (U.S.): Orders typically arrive within 5-10 business days after shipping.
- International: Delivery times vary depending on your location, usually taking 7-21 business days.
Shipping Costs:
- Shipping costs are calculated at checkout based on your location and order size.
Lost or Delayed Shipments:
- If your order hasn’t arrived within the estimated time frame, contact us at zuzkajournals@gmail.com with your order details, and we’ll help you track it.
Address Accuracy:
- Please ensure your shipping address is accurate. We cannot be held responsible for orders shipped to incorrect addresses provided at checkout.
Damaged Items:
- If your order arrives damaged, please contact us within 7 days of delivery at zuzkajournals@gmail.com with photos of the damaged item and packaging, and we’ll work with you to resolve the issue.
Questions?
For any questions about shipping, feel free to reach out to us at zuzkajournals@gmail.com.